How to Login and Logout

Everyone, with the exception of Panelists that joined a Study anonymously, can login multiple times and on multiple devices to start a new session on a Recollective site. When a person is done for the day, most will simply close their browser, but others may wish to end their session by performing a logout.


Logging into a site is done by entering either your email address or your username and then your password. If you cannot login, you only need to know your email address to reset your password.

If permitted in Account Settings, a Remember Me option will appear which signals to Recollective that the current browser can be trusted in the future.

We do not recommend using the Remember Me option on public computers. If you already did so, make sure you manually logout to prevent the automatic login from working again on that computer.


You do not need to logout when you're done working in a Recollective site as your session will expire automatically.

If you wish to manually logout, simply click your profile photo in the top-right of any page and then press the Logout option. If you had selected Remember Me on login, you will still have to login next time.

Automatic Logout (Session Expiry)

After a period of inactivity in the web browser, participants and administrators will be automatically logged out and returned to the login page. This is done for security reasons.

The duration of a session can be configured by Analysts in the Site Administration area, under Site Setup: Account Settings.

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