All you need to know about Recollective system requirements and requesting support.

6 articles

Account Basics

Managing your user account, email notification preferences, and timezone.

7 articles

Site Administration

Learn about site wide settings and administrator accounts

18 articles

Managing Panelists

Adding panelists, creating custom profile field information, and custom segmentation

15 articles

Study Setup

Adding and configuring settings with a specific Study

14 articles

Activities & Tasks

Activity types, setup guides, and general Task settings

19 articles

Live Video Activities

How to setup and use Recollective's new Live Video Activity types

13 articles

Task Type Guide

Setup guides for all Task types

11 articles


Configuring the Discussions forum, adding topics, and creating categories

7 articles

Managing Participants

Adding, inviting, and auditing participants in a Study

12 articles

Screening Participants

How to screen participants in Recollective

4 articles

Study Moderation

Learn about Recollective's tool for efficient Study moderation

17 articles

Managing Points

How to configure and customize Points for study gamification

3 articles

Private Messages

Sending, receiving and reviewing private messages within a Study

5 articles

Reports & Analysis

Understand Recollective's live reporting and analysis tools

14 articles

Transcripts & Media Exports

Exporting all Study response data and media

7 articles


Running Studies in multiple languages and locations

8 articles

Troubleshooting Tips

Helping participants with technical support and troubleshooting tips

9 articles