All you need to know about Recollective system requirements and requesting support.

9 articles

Account Basics

Managing your user account, email notification preferences, and timezone.

7 articles

Site Administration

Learn about site wide settings and administrator accounts

23 articles

Managing Panelists

Adding panelists, creating custom profile field information, and custom segmentation

21 articles

Study Setup

Adding and configuring settings with a specific Study

19 articles

Activities & Tasks

Activity types, setup guides, and general Task settings

23 articles

Live Video Interviews (1:1)

How to setup and use Recollective's Live Video Interviews Activity

17 articles

Live Group Chat with Video

How to setup and use Recollective's Live Group Chat with Video

11 articles

Task Type Guide

Setup guides for all Task types

11 articles


Configuring the Discussions forum, adding topics, and creating categories

7 articles

Managing Participants

Adding, inviting, and auditing participants in a Study

13 articles

Screening Participants

How to screen participants in Recollective

7 articles

Study Moderation

Learn about Recollective's tool for efficient Study moderation

20 articles

Managing Points

How to configure and customize Points for study gamification

4 articles

Private Messages

Sending, receiving and reviewing private messages within a Study

5 articles

Reports & Analysis

Understand Recollective's live reporting and analysis tools

13 articles

Transcripts & Media Exports

Exporting all Study response data and media

9 articles


Running Studies in multiple languages and locations

11 articles

Troubleshooting Tips

Helping participants with technical support and troubleshooting tips

11 articles


Learn how to configure external identity providers like Okta and Google

3 articles