I have questions about configuring my Site and/or Study before my project starts.
My study starts soon and I have questions about onboarding participants or Admins.
My study is live and I have questions about study moderation or troubleshooting.
My study has ended and I have questions about analyzing and exporting response data.
I have questions about or need troubleshooting tips for live video activities.
All you need to know about Recollective system requirements and requesting support.
Managing your user account, email notification preferences, and timezone.
Learn about site wide settings and administrator accounts
Adding panelists, creating custom profile field information, and custom segmentation
Adding and configuring settings with a specific Study
Activity types, setup guides, and general Task settings
How to setup and use Recollective's Live Video Interviews Activity
How to setup and use Recollective's Live Group Chat with Video
Setup guides for all Task types
Configuring the Discussions forum, adding topics, and creating categories
Configuring forums to engage in discussions outside of studies.
Adding, inviting, and auditing participants in a Study
How to screen participants in Recollective
Learn about Recollective's tool for efficient Study moderation
How to configure and customize Points for study gamification
Sending, receiving and reviewing private messages within a Study
Understand Recollective's live reporting and analysis tools
Exporting all Study response data and media
Running Studies in multiple languages and locations
Helping participants with technical support and troubleshooting tips
Learn how to configure external identity providers like Okta and Google