Troubleshooting Tips
Helping participants with technical support and troubleshooting tips
- Troubleshoot: Using Support Login
- Troubleshoot: Live Video Activities
- Troubleshoot: Helping a Participant or Admin Who Cannot Login
- Troubleshoot: Media Upload Issues
- Troubleshoot: Browser and Device Support
- Tip: Helping Participants with Video Uploads
- Tip: Taking Screenshots for Support Requests
- Tip: Enabling Camera, Microphone, & Screen Access
- Tip: Clearing Admin Test Responses
- Tip: How to unlock a user account after too many failed login attempts
- Exceeding Allotted Live Video Minutes