Types of Prepared Content Items

Although Live Group Chat, Live Group Chat with Video, and Live Video Interviews are used for synchronous engagement with participants, you can still draft prepared items for quick access during your meetings. 

Once an item has been shared, it will appear in the Chat window of the live meeting. You can click on an item to interact with it. During Live Activities with Video, participants may not keep the Chat window open for the entire duration of the meeting. If a participant has the Chat window closed when a new prepared item is shared, the Chat window will open automatically. 

If your meeting generates a lot of messages in the Chat, shared items might disappear from view. Hosts and Participants can always scroll back through the chat to revisit items that were shared previously, or, Hosts can duplicate an item and share it again.

Learn more about posting prepared items.

Types of Prepared Content:

• Poll: Configure a question with a list of choices to choose from during the live chat. Polls can be required or optional, have their results anonymized, be single or multiple choice, display the choice options in a preset or randomized order (with the ability to lock certain ones in place), and the choices can add or remove people from Segments.

• Message: Compose statement or questions you know you'll need to ask during the live chat. Messages are ideal for an introduction line and explanation of the chat’s ground rules (like the one shown below) as well as having your guide's questions ready to be surfaced during the chat.

• Photo: Upload any images you know you'll need to present during the live chat. Photos are ideal for any concept or product images you may need to present to participants for feedback. 

  

Tip: Once shared, photos will appear in the Chat window for participants to view. Participants can click to enlarge the image in full screen. If you wish to spotlight an image for the entire group, or have the image appear in the final recording, you can leverage screen sharing in live video activities.

• Video: Upload any video content you know you'll need to present during the live chat. Videos are ideal for presenting advertisements to participants for feedback.  

  

Tip: Once shared, participants control their own interactions with prepared items. This is ideal when you want participants to deeply engage with a video as they can pause, rewind, play again as desired. If you want to control the playback of a video (e.g. for first impression testing) or have the video appear in the final meeting recording, you can do so via screen share. Learn more about screen sharing videos with audio.

• File: Upload any file needed for the live chat that is not an image or video (e.g. Excel, PDF or PowerPoint).

  

Tip: You can use the Add Caption option to give items a distinct name that participants can then to refer to them by.

Grouping Prepared Content Items

• Prepared content items can be grouped together. This is beneficial if you would like to post several stimuli at one time as you will only have to click 'Post Item' once to send all the items in the group. 

• Prepared content items that are not grouped together will be sent one at a time.