Live Video Interview Activity Setup: Basic Settings, Notifications, Client Observers, Points and Prepared Content
Live Video Interviews allow you to schedule one-on-one video interviews with your participants. The Activity has been designed to maximize the number of completed meetings while minimizing the administrative burden.
This article will cover Basic Settings and other general options for Live Video Interviews. For Scheduling and Calendar setup, please continue to the relevant article for your desired setup:
Basic Settings
Every Activity must have a name. Note that Activity names will be revealed to participants in email notifications, even if the Activities are sequenced and the participant has not completed the prerequisite ones. For this reason, Live Video Interview Activity names should not include product/brand names that are meant to be blind throughout the study. 
- Time Zone: Controls the time zone that meetings will be booked in. Participants and Admins calendars will always appear in their own time zone regardless of the Activity time zone (e.g. If the meeting times are set to 9-5 EST, and the admins/participants time zone is CDT, it will appear as 10-6 CDT).
- Meeting Hosts: This drop down menu is used to select the desired Hosts for the Activity. You can select as many Analysts or Moderators to be Hosts as you would like, and additional Hosts can be configured after the Activity has started if necessary.
- Interviews Start: Indicates the first day that interviews can be scheduled.
- Interviews End: Indicates the last day that interviews can be scheduled. This can be extended at any time if you need to add additional days.
You can further customize the date and time availability within this window using the Calendar settings.
Calendar
When scheduling Live Video Interviews, you will have the option to have Participants schedule all meetings or Administrators schedule all meetings. When Participants are scheduling their meetings, they can enter the activity ahead of the Start date and then choose an interview time from a list of available time slots. When Administrators schedule all meetings, Participant's meeting times will be scheduled by an Analyst or Moderator.
Waiting Room
The Waiting Room manages access to the Live Interview for the Participant and Client(s) until an Analyst or Moderator admits them.
During Activity setup, you can configure whether Clients should be admitted automatically into the backroom.
By default, all users see this message when joining the waiting room: Welcome. The host has been notified of your arrival. Selecting Customize waiting room message lets you update the default welcome message to suit your session’s audience. The welcome message appears to all users in the Waiting Room.
Notifications: Hosts and Participants
Within the Activity's setup > Notifications tab, you can choose what notifications are sent to Hosts and Participants, and whether or not Clients should be notified of new meetings. Notification options will vary based on whether Admins or Participants are scheduling meetings.
You can customize the following Notifications:
- Meeting scheduled
- Meeting starting soon
Customizing these notifications is a great way to let Participants and any Administrators you've selected know what to expect in their upcoming meetings.
Notifications: Administrators and Clients
Select the names of any Administrators from the drop-down list to ensure they receive a copy of the meeting notifications sent to hosts and participants.
Point Customization
If you have chosen to enable the point tracking feature for your Study, you will see a Points tab on the Activity Setup page with the option to Customize points awarded for activity completion. This is an opportunity to depart from the default point allocation for a Live Group Chat Activity as configured in Study Settings: Points.
Prepared Content Items
Once the setup stage is done and saved, you can begin to build out any Prepared Content you know you'll need for your Live Video Interviews. Navigate to the Prepared Items tab and select the Add Item button at the bottom of the page to add new items.
