How to Enable Automatic Translations

This feature is being progressively released and will be available to all customers soon. 

The Automatic Translations feature provides researchers with real-time translations for participant responses, exportable translated data, and automatic translation of study configurations. To enable this feature, a study must first be set as multilingual during study creation.

To Enable Automatic Translations for a Study, follow these steps:

  1. Create a New Study.
  2. Toggle on Enable multiple languages.
  3. Use the Participant Languages dropdown to select the language(s) you want your participants to use in your study.
  4. Use the Admin Review Languages dropdown to select additional language(s) you want to translate study content to, which will only be visible to Admins (Analysts, Moderators, and Clients).
  5. Ensure that Enable Automatic Translations is toggled on.
  6. Complete study creation by clicking Next.
Note: The Automatic Translations toggle is available in the Admin Menu > Study Settings > Configurations. It can be enabled until the first activity or discussion topic is created if it is not activated during setup. Please contact support if this option should be enabled but is no longer available. 

How to set your export language:

Automatic Translations allow researchers to export translated study data in their preferred language. To access this feature, a study must already have Automatic Translations enabled.

To set your export data in another language, follow these steps:

  1. Click on the Language Preferences icon to the right of your study’s navigation bar.
  2. Click Export Language.
  3. Use the dropdown menu to select your desired Language for export.
  4. Toggle on Translated user-submitted content if you would like to include translated content such as participant responses, discussion replies and task comments.
  5. Click Save.
  6. Export your Study Response Data in the format of your choice.

For full details on how to use this feature, visit our Introduction to Automatic Translations article.

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