What happens when you need to start the point tracking from scratch for an entire Study?
Resetting the points balance for all Participants will result in a baseline of zero for everyone. The ability to reset points may be particularly beneficial for longer-term communities. Should you wish to incentivize Participants on a per-period basis, you could, for example, reset points weekly or monthly to promote frequent ‘winners.’
To reset the points in a Study:
- Click Study Settings > Points
- Select Reset All Points
- You will then be prompted to select a start date and time for the new round of point collection.
- Click Reset All Points to save the changes. All point values will be set to 0 from the scheduled date and time.