How to Deactivate an Administrator

An Admin is a type of account in Recollective. It makes reference to three distinct user roles: Analysts, Moderators and Clients. There may be instances where you would like to deactivate an Administrator, such as a colleague who is no longer with your organization, in order to prevent their future access to your site. Analysts can manage and deactivate other Administrators from within Site Administration. 

To deactivate an Administrator, follow these steps:

1. Select the Search Admins pane
2. Locate the Administrator to be deactivated
   1. Utilize the Study or Role filters to parse down the list of Administrators
3. Click the drop-down arrow next to the Administrator's name and select Deactivate

Once you have completed these steps, you will have successfully deactivated an Administrator. Deactivated Administrators will be unable to login to your site from this time onward. Deactivated Administrators can be viewed and reactivated by enabling the ‘Only deactivated’ toggle on the Search Admins page.