Release Notes: October 28, 2025

What’s New

Conversation Task

Conversation Task will be rolled out progressively to customers over the coming weeks.

The new Conversation Task introduces a more dynamic way to connect with participants through adaptive, AI-moderated chat discussions that feel personal and natural.

Researchers can now automate time-intensive one-on-one interviews to gather rich insights faster and at scale.

Features and Benefits

Automated: Conducts interactive conversations that respond intelligently to participant input, enabling researchers to focus on insights rather than moderation.
Flexible: Empowers researchers to shape the objectives, flow, and tone of each conversation to fit any research goal, with the option to include responses from previous tasks for added continuity and depth.
Testable: Supports previewing and iterative refinement of the conversation flow before launching to participants.
Engaging: Delivers personalized, interactive experiences that keep participants involved, reduces drop-off, and leads to more complete, thoughtful responses.
Efficient: Generates instant conversation summaries that are accessible to researchers, respondents, and, if desired, other participants.
Confidential: Provides configurable identity protection to ensure participant privacy across transcripts, summaries, and Ask AI responses.
Integrated: Works seamlessly with other task types in Standard and Journal activities, featuring automatic translation for multilingual studies, optional incentive points for task completion, and the ability to save and code excerpts from transcripts and summaries.