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Screening: Configure a Custom Redirect When Panelists are Disqualified

How to configure a custom external redirect for study-level and site-level notices shown to disqualified or rejected panelists.

Panelists can be disqualified from a study based on their responses to the site registration form or study level screening questions. Panelists can also be rejected due to quota limits enabled on a given study.

When this occurs, the panelist will receive a notice informing them of their disqualification or rejection. This notice can be configured with a customized redirect that takes the panelist to an external URL.

Study-Level Notices

To customize study-level notices, navigate to Study Admin > Participant Screening > Notices. The following notices can be edited to include a custom redirect:

  • Notice to applicants that qualify but are rejected due to limits and balancing

  • Notice to applicants that are disqualified due to screening questions

Notice to applicants that qualify but are rejected due to limits and balancing   and Notice to applicants that are disqualified due to screening questions

Site-Level Notices

To customize site-level notices, navigate to Site Administration > Settings > Site Notices. The "Notice to applicants disqualified due to choices made on the Registration form" notice is the only site level notice that can be tailored to include a custom redirect.

Notice to applicants disqualified due to choices made on the Registration form with edit highlighted

Adding the Custom Redirect

To add a custom redirect to any of these notices:

  1. Enable Customize redirection after notice and paste the desired URL into the field below it.

    Notice to applicants disqualified due to choices made on the Registration form withCustomize redirection after notice enabled

  2. (Optional) Enable Redirect automatically if you want applicants redirected automatically after a set duration, instead of requiring them to click Continue.

    Redirect automatically option

  3. Click Save to apply the changes.

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