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Site Settings: Site Log

Learn how to review and export the Site Log in Recollective, track bulk imports, SSO activity, and video minute usage.

In the Site Administration area, under Settings, you will find a Site Log sub-section. From this area, you can review important actions and statuses with reference to bulk imports and SSO.

Watch the interactive walkthrough above for an overview of the Site Log.

SSO is an acronym for Single Sign-On. It is an integration option that allows remote authentication of site end users. SSO is a premium feature that requires custom development by the customer.

Site Log pane highlighted within Site Administration

Reviewing the Site Log

The dynamic table presented on the Site Log page has both filtering and sorting controls:

  • Search log option

  • Filter by Segments

  • Filter by Category / Action

  • Filter by status (i.e. Success, Warning or Failed) or category / action (i.e. Bulk Import Site, Bulk Import Study, SSO Access Denied, SSO Admin Updated, SSO Panelist Added, etc.)

  • Filter by Studies (use this filter to audit actions or service usage within a specific study or studies)

  • Filter by Date Range

  • Sort by table column (i.e. Status, Log ID, Summary, Category / Action, User, User ID and Date)

Site Log filtering options highlighted within Site Administration

There is also a Recent Video Minutes Used quick link, which will automatically filter the Site Log to show Standard and Live Video Minutes used in the past 90 days.

Each Site Log entry on the table has a Details option that can be selected to provide more information on the given action. For example, clicking into a bulk import log's details will allow you to see the full log entry (e.g. how many people were added and/or updated, how many Segments and Profile Fields were created, etc.) as well as a link to download the import file, as seen below:

Bulk Import Validation highlighted in Bulk Import Details

Exporting the Site Log

The filtered or unfiltered Site Log can be Exported for record keeping or review externally.

Export option highlighted within the Site Log

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